24/7 emergency response · New York & Long Island · Los Angeles & Inland Empire
Technician using a moisture meter on a stained ceiling to trace a hidden leak
Leak Detection

Non-invasive leak detection with thermal imaging

A water bill that won’t come down, paint bubbling on a wall, a warm patch on the floor or a ceiling stain with no obvious source. Blue Arrow maps hidden moisture with thermal cameras, pin and pinless meters and acoustic equipment to locate the leak precisely — so walls aren’t opened on guesswork, and your insurer gets a documented report.

When you need leak detection

  • Your water meter moves with every fixture and appliance turned off
  • A stain or soft spot appears on a ceiling, wall or floor and you can’t see where it’s coming from
  • You hear water running inside a wall
  • A section of floor feels warm underfoot — a classic sign of a hot-water slab leak
  • A musty smell persists after cleaning
  • Your insurer or a buyer’s inspector wants to know whether a past leak is still active

The tools we use

ToolWhat it does
Thermal imaging cameraShows temperature differences on surfaces; evaporating moisture reads cooler and reveals wet areas behind drywall, ceilings and floors
Pinless (non-invasive) moisture meterScans large areas through drywall, tile and wood without damage to outline the wet zone
Pin moisture meterMeasures the exact moisture content of wood and drywall at specific points
Thermo-hygrometerMeasures air temperature and relative humidity to calculate drying conditions
Acoustic leak detectorAmplifies the sound of water escaping under pressure, used to pinpoint slab and buried line leaks
Pressure testingIsolates sections of the plumbing to confirm which line is losing pressure
Thermal imaging camera display showing temperature differences used to find hidden moisture
Thermal imaging narrows the search area; moisture meters then confirm what’s actually wet.

Our process and report

  1. Interview and history: when the problem started, when it gets worse, recent work on the house.
  2. Meter check: a meter test with all fixtures off confirms whether a supply-side leak exists.
  3. Scan and map: thermal imaging and pinless meters outline the affected zone; pin readings confirm it.
  4. Isolate: pressure and acoustic testing narrow it down to a specific line or fixture.
  5. Report: you receive photos, thermal images, moisture readings and our findings, with recommended next steps — repair, drying or both.

Common hidden leak sources

  • Shower pans and failed grout or caulk around tubs
  • Toilet wax rings and supply lines
  • Dishwasher and refrigerator lines behind cabinets
  • Hot-water lines under a concrete slab
  • Condensate lines from air handlers and air conditioners in attics
  • Window and door flashing, and roof penetrations

Leak detection FAQ

Can thermal imaging see through walls?

No — it reads surface temperatures. Moisture changes those temperatures, which is why a thermal camera is so useful for finding where to look. We always confirm with a moisture meter before drawing conclusions.

Will you have to break anything?

Detection itself is non-invasive. Pin meters leave tiny holes. Opening a wall or floor only happens once the location is confirmed and you’ve approved it.

Is leak detection covered by insurance?

Many policies include the cost of locating the source of a covered water loss (sometimes called “tear-out” or access coverage). Check your policy or ask your adjuster; we provide a report either way.

24 / 7 Emergency Response

Water, fire and mold don’t wait. Neither do we.

Every hour of standing water raises the cost of the repair. Call the office nearest you — a coordinator answers around the clock, dispatches a crew and can bill your insurance carrier directly.

New York & Long Island (917) 915-6118 Los Angeles & Inland Empire (855) 662-6753 Request an Inspection Online
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