24/7 emergency response · New York & Long Island · Los Angeles & Inland Empire
Technician in protective gear using a thermal fogger to remove smoke odor from a living room
Smoke & Odor Removal

Smoke & odor removal that lasts

Smoke, mildew, sewage and pet odors soak into drywall, insulation, carpet and upholstery. Candles, sprays and open windows only mask them for a day. Blue Arrow removes the source first, then treats the structure and air in layers — cleaning, thermal fogging, HEPA air scrubbing and sealing — so the odor doesn’t return on the first humid day.

The principle

An odor is made of molecules. As long as the material that releases them is still in the house, no product can make the smell go away for good. Real deodorization is 80% source removal and cleaning, 20% treatment.

Odors we eliminate

  • Fire and smoke: protein fires from cooking, synthetic materials, wood fires and wildfire smoke — each leaves a different residue
  • Mildew and musty odor: after leaks, floods and long-term humidity in basements and crawl spaces
  • Sewage: after drain and sewer backups
  • Pet urine: soaked into carpet pad and subfloor
  • Tobacco and cannabis smoke: in rentals and homes being prepared for sale
  • Decomposition and unattended spoilage: such as a refrigerator left off during a power outage

Deodorization and disinfection equipment

MethodHow it worksBest for
HEPA air scrubbersFilter airborne particles, soot and spores down to 0.3 micronsEvery smoke, mold and demolition job
Thermal foggingHeated deodorant forms a fine fog that penetrates the same pores smoke didSmoke odor in structure and contents
ULV foggingCold fog of antimicrobial or deodorizer for wide coverageSewage, mildew and bacterial odors
Hydroxyl generatorsProduce hydroxyl radicals that break down odor molecules; safe with occupantsOccupied homes and offices
Ozone (controlled use)Strong oxidizer for severe odor; the space must be unoccupiedVacant properties, vehicles, heavy smoke
Odor-sealing primersEncapsulate residual odor in framing and subfloorAfter fire and pet urine removal
HEPA air scrubber running in a gutted room during odor removal
HEPA air scrubbers run continuously during demolition and cleaning to capture particles before they settle.

Our odor removal steps

  1. Identify the source and the materials it has penetrated.
  2. Remove what can’t be cleaned — saturated pad, insulation, charred framing.
  3. Clean every remaining surface, including inside cabinets, closets and HVAC ducts.
  4. Treat with the right method: thermal fogging for smoke, antimicrobials for biological odors, hydroxyl or ozone for severe cases.
  5. Seal framing and subfloors with odor-blocking primer where needed.
  6. Verify with a walk-through in normal conditions — HVAC on, windows closed.

Odor removal FAQ

Is ozone safe?

Ozone is effective but must only be used in unoccupied spaces — no people, pets or plants — followed by a ventilation period. For occupied homes we use hydroxyl generators instead.

How long does odor removal take?

Light odors are often resolved in one to two days. Heavy smoke or urine odors that require removal and sealing can take a week or more.

Will the smell come back?

Not if the source was removed and the structure properly treated. Odor that returns on humid days is a sign something was masked instead of removed.

24 / 7 Emergency Response

Water, fire and mold don’t wait. Neither do we.

Every hour of standing water raises the cost of the repair. Call the office nearest you — a coordinator answers around the clock, dispatches a crew and can bill your insurance carrier directly.

New York & Long Island (917) 915-6118 Los Angeles & Inland Empire (855) 662-6753 Request an Inspection Online
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