24/7 emergency response · New York & Long Island · Los Angeles & Inland Empire
Long Island residential street with colonial homes and fall foliage in Nassau County
Long Island

Long Island water damage & roof leak restoration

Long Island is a region of single-family homes, and they share the same weak points: flooded basements, frozen pipes and ice-dam roof leaks. From our Plainview office, Blue Arrow serves Nassau and Suffolk County — Great Neck and Roslyn to Huntington, Melville, Smithtown and beyond — around the clock.

Long Island’s biggest water risks

Nor’easters, hurricanes and high groundwater

Coastal storms bring hours of wind-driven rain. In low-lying South Shore neighborhoods and near harbors, groundwater rises and storm drains back up; basements take water through slab cracks, window wells and floor drains. Many homeowners still remember Superstorm Sandy — a reminder that flood and sewer backup coverage are separate from a standard policy.

Hard freezes

Long Island winters bring stretches of single-digit nights. Pipes in garages, crawl spaces, exterior walls and outdoor spigots are the first to split. See how to prevent frozen pipes.

Ice dams and aging roofs

Heat escaping into poorly insulated attics melts snow that refreezes at the eaves, forcing water under shingles. See roof leak repair.

Finished basements and mold

Carpet and drywall on concrete, humid summers and dehumidifiers that aren’t emptied are a recipe for basement mold.

Flooded Long Island basement after a nor'easter with a pump hose on the stairs
A typical Long Island call after a storm: standing water in a finished basement.

Towns we serve

Nassau County

  • Plainview
  • Hicksville
  • Syosset
  • Jericho
  • Woodbury
  • Old Westbury
  • Great Neck
  • Manhasset
  • Roslyn
  • Port Washington
  • Garden City
  • Mineola
  • New Hyde Park
  • Westbury
  • Levittown
  • Massapequa
  • Merrick
  • Oyster Bay
  • Glen Cove

Suffolk County

  • Huntington
  • Melville
  • Dix Hills
  • Commack
  • Smithtown
  • Northport
  • Babylon
  • Islip
  • Stony Brook
  • Setauket
  • Brentwood
  • Farmingville

Services for Long Island homeowners

ProblemService
Water in the basement after rainFlood cleanup
Floor drain backupSewage cleanup
Pipe split in the coldBurst pipe emergency + pipe repair
Ceiling stain under the roofRoof leak repair
Musty basementMold remediation
Chimney or kitchen fireFire & smoke restoration

Long Island FAQ

How quickly can you reach eastern Suffolk County?

Response times depend on distance, weather and call volume. Towns in western Suffolk are generally within easy reach of our Plainview office; we’ll give you a realistic arrival window when you call.

My home has a septic system, not a sewer. Can you help with a backup?

Yes. We coordinate pumping with your septic service and clean, disinfect and dry the affected area.

Is flood insurance worth it on Long Island?

That’s a question for your insurance agent, but keep in mind that standard homeowners policies generally exclude flood, and that flooding happens outside high-risk zones too.

24 / 7 Emergency Response

Water, fire and mold don’t wait. Neither do we.

Every hour of standing water raises the cost of the repair. Call the office nearest you — a coordinator answers around the clock, dispatches a crew and can bill your insurance carrier directly.

New York & Long Island (917) 915-6118 Los Angeles & Inland Empire (855) 662-6753 Request an Inspection Online
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