Common Manhattan losses
- Upstairs neighbor leaks: overflowing tubs, washing machines and failed shower pans in the unit above
- Riser and branch line failures: old vertical supply and waste lines that serve every unit in the line
- Steam and hot-water heating: radiator valves, air vents and steam pipes that leak or burst in winter
- HVAC condensate: clogged drain lines from through-wall and ducted air conditioners
- Kitchen fires and smoke: smoke traveling between units through shafts and hallways (see fire restoration)
How we work in co-ops, condos and rentals
- Certificates of insurance issued to management and the board before arrival
- Elevator reservations, loading dock times and building work hours respected
- Quiet, compact drying equipment sized for apartments
- Clear documentation of the leak source for the board, the unit owners and each insurer (HO-6 for owners, HO-4 for renters, the building’s master policy)
- Coordination with the building’s super and plumber for riser shut-downs
Manhattan neighborhoods we serve
- Upper East Side
- Upper West Side
- Midtown
- Murray Hill
- Gramercy
- Chelsea
- Greenwich Village
- SoHo
- Tribeca
- Chinatown
- Lower East Side
- Financial District
- Harlem
- Washington Heights
Manhattan FAQ
Whose insurance pays when the leak came from upstairs?
It depends on the cause and your building’s proprietary lease or bylaws. Often your own HO-6 or HO-4 policy responds first and then seeks recovery from the responsible party. We document the source so the carriers can sort it out without delaying your repairs.
Is the drying equipment loud?
Air movers do make noise. In apartments we use compact, lower-noise equipment where possible and can adjust fan speeds overnight while still meeting drying goals.